How does Springbig collect Information about you?
We collect and store information that you provide when joining the loyalty program or when a new client, whose customer you are, contracts with Springbig to become their loyalty provider. We also collect information that you provide via any of the following: completing your profile, interacting with our website, Springbig MobileWallet® or Springbig mobile app, texting to the program or interacting with texts, by making purchases and redeeming offers and rewards.
What Personally Identifiable Information About Customers Is Collected and Stored?
We do not sell your Personal Information
Springbig respects your privacy and does not distribute, sell or otherwise share your Personally Identifiable Information.
How can Customer Information be shared?
We may share Personal Information you provide to us with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating and hosting the Springbig platform, providing the services you request through this program, fraud protection, marketing and promotional material distribution, website evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose Personal Information you provide to us for any purpose other than to perform the services designated by us.
In addition, the Personal Information you provide to us may be transferred as an asset in connection with a merger or sale involving all or part of us or as part of a corporate reorganization, stock sale or other change of control.
How is your Information used?
Your information is used for (i) sending you reminders and informational messages connected to your purchases; (ii) sending you valuable offers; (iii) facilitating reward redemptions. In addition, your purchase history and expressed interest are used to select those promotions and offers that are most meaningful and valuable to you.
If you are a resident of California or a citizen of Canada
If you wish that we delete your data, please send such request to firstname.lastname@example.org, including your full name, address, country of residence and mobile number registered with the loyalty program. We will be happy to help and respond.
Text Messaging (SMS and MMS)
Springbig text alerts offer mobile access to various promotions and other announcements over SMS and MMS. You can enroll at the store, via a mobile app or texting “JOIN” to a number provided by the store. These SMS and MMS messages may have standard text and data rates that apply. Users can opt-out of this program at any time by replying “STOP” + merchant code, as specified in messages that the store sends to you. Contact your store with additional questions.
To opt out from receiving emails, please click the “Unsubscribe” link in the received email.
Use of Customer Information by Springbig Merchants