Customer relations management (CRM) for Cannabis dispensaries has never been this simple.
Our open API allows seamless integration with all of the best dispensary POS software, placing a powerful loyalty rewards and communications engine at your fingertips with no extra hardware or hassle.
smart business owners know that retaining existing customers is over 10x more valuable than earning new ones. springbig's dispensary marketing platform is proven to more than double your customer loyalty metric.
springbig's smart automated messaging and segmentation can send personalized and targeted campaigns driving customers into your store more often.
Cannabis loyalty programs shouldn't just increase visit frequency. They must also encourage customers to spend more on each of those visits. A Points-Per-Spend system incentivizes customers better than a visits based loyalty program leading to revenue increases of up to 35%.
text messages are at the forefront of any dispensary digital communication solution and far more effective than push notifications
springbig’s mms messages let your customers see your new products as they come in and hear about them as you market them.
customers are rewarded points for making a purchase at your store – to later redeem their unique cannabis rewards preselected by you.
targeted marketing means you get the right information in front of the right people. Breaking down your customers based on preference allows you to market more effectively and gain a deeper understanding of your business
Take the stress out of Cannabis CRM with automated dispensary digital communications. Just set it and forget it - you don't have to lift a finger.
Understanding customer behavior and preferences is critical to maintaining a strong relationship with them – our real time analytics provide import data driven business insights for cannabis retailers.
on average businesses using springbig see a 25% sales lift per campaign sent
businesses using springbig's targeted campaigns see a 10x increase in conversion rates
using springbig's analytics you can target customer's based on brand preferences with custom promotions
Sending a text message promotion through springbig increases customer visits by 25% on average. Just take one of our businesses in San Diego for example. A day without sending an SMS campaign brought in roughly 175 visits, when sending a campaign the dispensary saw an average of 25% lift in traffic or 40 additional visits.
At an average of $45 spend per visit, the business sees an additional $1,800 revenue per day!
ROI is guaranteed when using our points-based cannabis rewards program and because of full transactional integration with your POS you can see the results instantly!