What Information About Me Is Collected and Stored?
We collect and store information that you provide on or through the Web Site and that you provide to our Customer Service Department in connection with your access and use of this Web Site and the SpringBIG program. Though you may use portions of this Web Site without providing any Personal Information, in order to take advantage of the full capabilities of this Web Site, you will be required to provide certain Personal Information. For example, you may have to provide Personal Information in order to opt in to our customer database on or through this Web Site. We may request, collect and store some or all of the following types of Personal Information: name, mailing address, e-mail address, telephone number and month and day of birth.
We collect and store certain other non-personally identifiable information automatically whenever you interact with this Web Site. For example, we may collect your Internet Protocol (IP) address, browser information and reference site domain name when you visit this Web Site.
In addition, some of our e-mail communications to you may include a “click-through URL” linked to a particular page on the Web Site. By clicking on one of these URLs, you will automatically enter our Web Site and we may collect information related to the “click-through.” You may avoid having this information collected by not clicking on URL links in our e-mail communications.
How is Information Used and Disclosed?
If you sign up to our e-mail list, enroll in our text messaging program, or otherwise opt-in to receive promotional communications in connection with this Web Site, we may use the Personal Information you provide to contact you about sales, special offers, new site features and to send you other promotional communications. You may manage your preferences as described below under “Can I Indicate Whether or Not I Want To Receive Promotional Communications?”
Aggregate and Automatically Collected Information:
Automatically collected information is used to analyze and improve this Web Site, gauge the effectiveness of our e-mail communications, your level of interest in particular areas and to provide our customers with a fulfilling experience in using our Web Site, and in shopping in our merchants’ stores.
We may on occasion combine information we received on or through this Web Site with information obtained from other sources and outside records to enable us to update and correct the information contained in our database and to provide product recommendations and special offers that we think will interest you.
With Whom is Information Shared?
We may also share Personal Information you provide to us with certain third parties that perform services on our behalf. The services provided by those third parties may include: operating this Web Site, hosting this Web Site, providing the services you request through this Web Site, fraud protection, marketing and promotional material distribution, web site evaluation, data analysis and, where applicable, data cleansing. Those third parties are not authorized to use or disclose Personal Information you provide to us on or through this Web Site for any purpose other than to perform the services designated by us.
SpringBIG Text Alerts offers mobile access to various promotions and other announcements over SMS. Enrollment can be achieved by texting JOIN to 57140. The mobile phone number’s verification message along with all other SMS messages may have standard text and data rates that apply. Users will be allowed to opt-out of this program at any time (for more details on opting- out, see section “Can I Indicate Whether or Not I Want To Receive Promotional Communications?”). Message frequency is no more than 15 SMS messages per month. You can contact us at 800-772-9172 with questions about the text messaging program, or text HELP to 57140.
Can I Indicate Whether or Not I Want To Receive Promotional Communications?
To opt out of the program, please reply STOP to one of the messages that you received or text STOP to 57140 or 50266, or dial 800-772-9172 to speak to a customer service representative
To opt out from receiving emails, please click the Unsubscribe link in the received email.
Use of Your Information by SpringBIG Merchants
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Last updated:June 19, 2013