Superior marketing technology and strategy allow us to build strong customer relationships 

Features That Matter

Built With You In Mind

“Without instruments, Mozart was just like everyone else”

Text Messaging

Communication is key - staying in touch with customers has shown our businesses a 20% lift in visits

98% open rate

with a 98% open rate, you know your customers are seeing your message

MMS Messaging

Send pictures, videos, or voice recordings

Don't just say it, show it

springbig’s text messages let your customers see your new products as they come in and hear about them as you market them

Markit

Targeted marketing means you get the right information in front of the right people. Market to customers based on their preferences with Markit
Some people like vanilla, some like chocolate, some like everything – Markit breaks down your customers based on preference, allowing you to market more effectively and gain a deeper understanding of your business

Loyalty & Rewards

Showing customers a little gratitude goes a long way in creating brand loyalty

Keep your customers yours

Customers are awarded points for making a purchase at your store – points that can be used to earn rewards preselected by you. Why would they ever go anywhere else?

AutoConnect

Set it and forget it. Create an AutoConnect once and customers will automatically receive the right text at the right time - you don’t have to lift a finger

Easy-to-use

Determine the parameters under which a customer will receive a text and watch them start pouring in as customers’ behavior teaches your program the perfect way to market

Realtime Analytics

Gain a deeper understanding of your entire business with advanced customer analytics

Easy to Use!

Understanding customer behavior and preferences is critical to maintaining a strong relationship with them – our real time analytics organize this data into the most easy to use formats and are just a click away

Powerful Results, Instantly

Effective Marketing is seen at the right time by the right people

springbig has the most comprehensive SMS capabilities in the space, allowing you to create attention-grabbing content that is both effective and user-friendly. And with an open rate of 98% (4 times more than the average email), you know your messages are being seen.

And springbig makes sure that when they’re read, they’re read by the optimal customer at the perfect time.

Markit™ allows you to segment your customers into different groups based on their interests, so you can be sure you’re sending the right messages to the right customers.

  • Markit™ allows you to segment your customers based on their product interests, so you can be sure your texting the people who will want to see your message most
  • Our robust analytics platform allows you to identify your slowest and busiest times of day and of the week, giving you the information you need to text people at the most effective time possible
  • AutoConnect™ allows you to pre-write texts that will go out automatically based on your customers, making sure to get in touch with people when it matters most
  • Picture, video, and voice messaging give you the power to literally show and tell your customers about new products or goings-on in your business
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 springbig Pays For Itself

Sending a promotion through springbig increases customer visits by 25% on average. Just take one of our businesses in San Diego for example. A day without sending an SMS campaign brought in roughly 175 visits, when sending a campaign the dispensary saw an average of 25% lift in traffic or 40 additional visits.

 

At an average of $45 spend per visit, the business sees an additional $1,800 revenue per day!

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Who Are We

The Crew

Our team boasts a combination of some of the most accomplished and experienced titans of the tech and marketing space, as well the most talented young minds in the industry. Once recognizing that the rapidly growing small business industry was entirely underserved, springBIG quickly began building the perfect marketing solution for them. We paired our decades of marketing knowledge with a deep understanding of the marketplace, mostly from the opinions of our dispensary partners themselves. We designed our platform to give the business the most innovative tools in marketing – and we’re constantly innovating further.

Skills We Use

Loyalty Marketing 99%
Communications 98%
Retention 97%
Karaoke 90%

Get In Touch With Us